Pet Product Safety

Pet Product Safety & Care

A few simple habits keep playtime safe and help your products last longer.

Toys & chews

  • Supervise your pet with any new toy until you know how they play with it.
  • Choose a size larger than your pet's mouth can swallow.
  • Check toys regularly and throw away any that are torn, cracked or missing pieces.
  • Rotate toys to keep them interesting and reduce wear.

Lick mats, slow feeders & snuffle toys

  • Use pet-safe foods only. Never use peanut butter or spreads containing xylitol.
  • Wash after every use. Silicone items can be hand-washed in warm, soapy water; fabric snuffle toys can be rinsed and air-dried.
  • Remove mats or toys that are being chewed apart.

Beds, carriers & hammocks

  • Check size and weight guidance before use.
  • For suction-cup window perches, install on clean, smooth glass and test with a little weight before your cat jumps on.
  • Never leave a pet unattended in a grooming hammock or sling carrier.

Small pets & birds

  • Offer natural chews in addition to, not instead of, a balanced diet with hay or species-appropriate food.
  • Replace soiled or chewed fabric hideouts.

Our products are designed for everyday enrichment, play and care. They are not medical devices and are not a substitute for advice from your veterinarian. If your pet shows signs of illness, injury or distress, contact your vet.